Returns - JoyFactory
You can return the goods purchased in the JoyFactory online store within 14 days from the date of purchase in accordance with the “Consumer protection laws” of Ukraine, Article 9. It is possible to make a return of the goods or an exchange if the goods are of inadequate quality or the goods are of good quality, but the color or size did not fit.
To make a return, the following conditions must be met:
- presentation preservation;
- less than two weeks from the date of purchase.